Reference

Advertising metrics glossary

Most wasted ad spend starts with a misread number rather than a failed campaign. These are the metrics your dashboard shows every day: what each one means, its formula, and how to tell whether your figure is good by reading it against your own business — with no invented market averages.

Terms

ROAS

Return on ad spend

How much tracked sales value came back for every unit of currency you spent on advertising.

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Break-even ROAS

Break-even point

The point where what you earn from an order equals what you paid to win it: below it you profit, above it you spend more than comes back.

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CPA

Cost per result

What you actually pay for one result — an order, a booking or a conversation — depending on the event you chose to measure.

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CPL

Cost per lead

What you pay to get one prospect — their details or their message — not one paying customer.

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AOV

Average order value

What a customer pays on an average order — the figure that decides how much you can pay to win one.

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CVR

Conversion rate

The share of people who completed the action you wanted — a purchase, or sending their details — out of everyone who reached your page.

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CPM

Cost per thousand impressions

What you pay for your ad to be shown a thousand times — the price of reaching an audience, not the result of reaching it.

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CPC

Cost per click

What you pay for one click on your ad.

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CTR

Click-through rate

The share of people who clicked your ad out of everyone who saw it — a signal about the message and the offer.

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Frequency

Frequency

The average number of times a single person has seen your ad.

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Attribution window

Attribution window

The period in which a platform credits an order to its ad after a click or a view.

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ROI

Return on investment

Net profit as a share of everything you spent: it tells you whether you actually made money after all costs, not whether the ads brought back revenue.

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CAC

Customer acquisition cost

What you pay to win one new customer, not one order: a customer may buy once or ten times.

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LTV

Customer lifetime value

The total profit one customer leaves you over the whole relationship, not what they pay on the first order.

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Cost per conversation

Cost per conversation

What you pay for one conversation a person starts with you in messages: the start of the road to an order, not the end of it.

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